Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see on the website. If you choose to customized your order, we will ship a sample to you for approval before producing the order.

Where can I view my sales receipt?

When you place an order, an automatic receipt is generated on our screen for you to see your order number and tracking information. You will later receive an invoice when the order is delivered.

How can I return an item?

Our customer service personnel will lead you through the process of how to return an item to our nearest warehouse close to your zip code. Depending on the weight of the item, UPS or FedEx will pick up the item from your address.

Will you restock items indicated as “out of stock?”

We always replenish out of stock items except when the product is discontinued in our supply chain system.

Where can I ship my order?

We usually schedule a pick up for return items or we will receive instructions via  email or by phone where to ship the item.